Originating from the customer support and contact center industry, MotionCX is led by a team of seasoned experts. MotionCX provides a range of solutions designed to help both internal support teams and third-party contact centers work smarter, operate more efficiently, and elevate the overall customer experience.

While MotionCX takes a consultative approach, it distinguishes itself from traditional consultants by offering practical tools that address current challenges while also leveraging AI and automation to ensure future success.

The rebrand of MotionCX is a strategic transformation that reflects the company’s evolution from a niche player in customer support and contact centers to a forward-thinking leader in customer experience (CX) innovation. The rebrand aims to position MotionCX not just as a service provider, but as a partner in driving the future of customer experience through cutting-edge technology and industry expertise.

Internally, the rebrand reinforces MotionCX’s commitment to innovation, collaboration, and customer success. The company culture is celebrated as one that fosters creativity and continuous improvement, ensuring that every team member is aligned with the brand’s mission to revolutionize customer experience.

After creating the Motion CX brand identity, I was invited to design the identity for another contact center company, Contact Us. The goal was to develop cohesive, memorable visual systems that captured the company’s unique culture, values, and market positioning. This included crafting an identity, typography, and color palettes that ensured a consistent and professional presence across digital and physical touchpoints.

The resulting brand identities not only strengthened each company individually but also laid the foundation for a unified, visually compelling presence—positioning both brands for growth, recognition, and a smooth post-merger integration.

Motion CX has since merged with Contact Us, creating a stronger, consolidated brand in the market.